HSBC UK Mobile Banking

4.7
430K reviews
Content rating
Rated for 3+
5M+
Downloads
Content rating
Rated for 3+
Learn more
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About this app

The HSBC UK Mobile Banking app has been created to help our UK customers with their everyday banking on the go. Download it today and you can:
• Log on quickly and securely with facial recognition or fingerprint
• Make payments and check your balances on the go
• Pay in one or more cheques up to a limit of £2,000 per day
• View or cancel standing orders and Direct Debits
• Freeze, report lost and order a replacement card
• View your debit or credit card PIN
• Stay in control with our Spending insights
• View and manage bills easily with Balance Forecast.

How to log on to Mobile Banking
• If you’re registered for HSBC Online Banking, you can use your existing details
• If you’re not yet registered, simply download the app, then select ‘Register now’.

Access all your essential banking services on the go. Download the HSBC UK Mobile Banking app today.

Want to know more?

Send money
The HSBC UK Mobile Banking app lets you send money to family or friends using their account details. Pay bills with pre-populated bank details for hundreds of major businesses. And instantly transfer money between your personal accounts.

Mobile statements
With the HSBC UK Mobile Banking app, you can securely access your current account, savings and credit card statements.

Mobile cheque deposits
The HSBC UK Mobile Banking app lets you pay in cheques without going to a branch by selecting the account, entering the value then scanning the front and back of the cheque. Please keep any cheques until they show in your account. You can pay in one or more cheques up to a limit of £2,000 per day. Cheques deposited before 10pm on a working day will be available by 11:59pm the next working day.

Freeze your card
Ever lost your card, only for it to turn up the moment you cancelled it? With the HSBC UK Mobile Banking app, you can place a temporary block on your card with just a few taps. It will stay blocked until you unblock it, or it can be reported as lost or stolen.

Chat with us
Need help or assistance? Select the ‘Start chat’ window on the home screen or tap 'Chat with us' in the ‘Library’. If you have push notifications enabled for the HSBC Mobile Banking app, we’ll send you an alert when we reply.

Gambling restriction
You can choose to restrict transactions made to gambling businesses, such as casinos and online betting companies, and recurring transactions such as The Postcode Lottery. The block only applies to individual cards held in your name.

This App is designed for use in the United Kingdom. The products and services described in this App are intended for UK customers. This App is provided by HSBC UK Bank Plc ('HSBC UK') for the use of existing customers of HSBC UK. Please do not download this App if you are not an existing customer of HSBC UK. HSBC UK is authorised and regulated in the United Kingdom by the Financial Conduct Authority. If you are outside the UK, we may not be authorised to offer or provide you with the products and services available through this App in the country or region where you are located or resident in. This App is not intended for distribution, download or use by any person in any jurisdiction, country or region where the distribution, download or use of this material is restricted and would not be permitted by law or regulation.
Updated on
Jun 29, 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
App activity
This app may collect these data types
Location, Personal info and 8 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.8
422K reviews
Martin Newell
December 27, 2024
HSBC's app is so far behind Starling and Monzo, they've tried to implement payment confirmations but instead of a notification you have to manually open the app to see the prompt, and if you already have the app open it doesn't work until you close it and reopen. To get a code for online banking you also have to close and reopen. For credit cards there is no option to setup a direct debit or make a payment in the app, on online banking there is only the only to do it from an HSBC account.
15 people found this review helpful
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HSBC
December 27, 2024
Hi Martin, thanks for your feedback regarding App payment authentication and payment options for a Credit Card. We are keen to take this onboard to see how we can further improve our services. Please follow the link below to log your feedback, or contact us: 🌐 https://www.hsbc.co.uk/help/feedback-and-complaints/ 🌐 https://www.hsbc.co.uk/contact/
Tom Zgaj
June 27, 2026
The app is even worse than the previous one. Tiny letters with zero empathy for older people. Tiny selection icons unsuitable for mobile phones. I can't understand how it passed internal tests and got approved. The app received several improvements, but it's still the worst on the market from 6 banks I tested. Incredibly slow, gets stuck on loged off screen and sharing information doesn't work with external institutions.
6 people found this review helpful
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HSBC
May 28, 2025
Thank you for the review Tom, we take onboard your feedback and will share this with our app building team. If you would like to us feedback on our own website, you can do this by following the link we will here with you below. Thank you 🌐 https://www.hsbc.co.uk/forms/contact-us-complain/
Bob H
June 12, 2026
Not a terrible app, but also it's more focused on what HSBC want than customers. There's far too many ads for products with too much prominence. But my current annoyance is that there's no way to see when your investments were made. You get a balance, but you don't know your ISA payments this year, so you can't know if you're going to hit the limits. Why is that so hard? I had to contact CS to get an answer, which was painfully slow.
5 people found this review helpful
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HSBC
June 12, 2026
You will be able to do this via your Online Banking portal, Bob, by visiting https://grp.hsbc/61223B87lTU and clicking the 'Log on' button in the top-right corner. 💻🌐

What’s new

We’ve made several updates to enhance your experience. You can now:

- Customise your transaction notifications to only receive alerts over a certain amount.

- Book appointments with your premier relationship manager.