
SponjePlayz
Waiting 10 seconds just to see the stream of EACH camera is beyond frustrating, ESPECIALLY in an emergency situation where you need to see what's going on at home (the entire purpose of this app) The biggest problem I've had yet, is being disconnected from the cameras after watching the stream, and then closing the app. I then have no access to the cameras AT ALL after going back in, "Connection failed" every time, and no way to fix it other than to leave it for a minute. Horrible app.. 3/10
29 people found this review helpful
TP-LINK SYSTEMS INC.
December 2, 2024
Hi! Sorry to learn that you have an issue with the loading. Can you contact us at feedback.vigi@tp-link.com with the information of your TP-Link ID, and the expiration timestamp(if you can recall). Our support team will help you review the login activity on the server end.

Rafal Urbanski
Horrible experience when operating my 360 cameras. This used to be a great app but the latest updates made it impossible to operate my vigi 360 cameras. moving them remotely used to work great, smooth and everything, now it is a nightmare. Everything lags. I have the same broadband so internet connection is not an issue. The app also is not suited for foldable devices. The developers must really improve it, otherwise I will be replacing my set with something more professional.
1 person found this review helpful
TP-LINK SYSTEMS INC.
June 18, 2026
Hello! We truly value your feedback on the VIGI App. For assistance, you can email us at feedback.vigi@tp-link.com or use the Service Center in the app. Please include a detailed description of your issue to help us assist you more effectively. Thank you, and we’ll do our best to resolve your concerns promptly!

Vivek Tavildar
The live camera view works, but the app is frustrating to use. I spent a lot of time trying to find the Playback button and could not find it. Playback is an important feature for a CCTV app and it should be easy to access. Please add a clear and visible Playback button and improve the user interface. Until then, the app is difficult to use.