
Anisha
They've made this app insanely inconvenient to use unless you purchase their subscription. I used it for about a year and it was great. I recently witnessed a serious collision, only to find out the camera wasn't recording. Something has changed with the app and now you have to manually open the app for it to begin recording. Safe to say I'll be discarding this product.
1 person found this review helpful
Shenzhen Xiaozhen Technology Co., Ltd.
July 4, 2026
Hello, if your dashcam isn't recording, it's usually a problem with the dashcam itself or the memory card. We suggest you contact your device seller through the channel where you purchased it.

Jeff Quandt
What a Pain! Every time you want to film or connect the camera with the app, you have to go through the process of triggering the camera to send out the Wi-Fi signal and connect the Wi-Fi with your phone. It seems in my case that I have to connect the camera first before each use in order to record. Plan on a 5 minute process. certainly not a simple turn on and start recording process. Visus Camera is junk. I will have to keep no doubt as returning it is near impossible.
11 people found this review helpful

Oscar Castillo
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The camera is awesome because it gets good videos and has a good angle of vision; but the way my phone connects to the camera needs to be improved. The camera isn't always allowing the connection to be available and I need to change my phone's WiFi connection, in order to connect to the camera!! Is there a way to upgrade the camera firmware and the app, in order to improve connection between devices?
3 people found this review helpful