
Muhammad mahfuz (0398)
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just disgusting apps and third class service,today 26-6-2026. we can't login in apps for weeks,sometimes we can but most of the time we can't login. We faced this problem after update and maintenance break . Every time we try to login and they showed up Error! Apps developer doesn't care about customers and feedback!They even didn't check the apps and not tryed to solve this problem! what a worse service and third class banking service who don't care about their customers and they didn't check
2 people found this review helpful
Al Rajhi Bank
June 29, 2026
We're sorry for the inconvenience you may have experienced, and we appreciate you reaching out.
for further support, please contact us through the following official channels :
Email : care@alrajhibank.com.sa
Phone Banking :
8001010150
We'll be happy to assist you.

Abdul Kashif
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Awful app design, unstable and buggy, keeps logging out as soon as you login. Ps- The customer care turned out to be even more horrendous than the application, kept blaming my device even when there are multiple other banking apps I use and none of them have this issue. Didn't expect this kind of service from a bank of this stature!
27 people found this review helpful
Al Rajhi Bank
August 10, 2025
Welcome,
To serve you better, we are happy to assist you via email Care@alrajhibank.com.sa
or by contacting us on our tool-free number 8001244455
We appreciate your understanding and look forward to serving you better in the future.

Aamir Khan (Aamiraryan)
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I purchased three Zain recharge cards from the Al Rajhi app, but the card numbers are not showing. I keep getting a timeout error, while the money has already been deducted from my account. This problem is happening every time, and many of my friends are facing the same issue as well. We have already submitted complaints, but no proper solution has been provided yet. Also, there is no Urdu option available in customer service, which makes it difficult to explain the issue. Please solve this pr
13 people found this review helpful
Al Rajhi Bank
May 24, 2026
We're sorry for the inconvenience you may have experienced, and we appreciate you reaching out.
for further support, please contact us through the following official channels :
Email :
care@alrajhibank.com.sa
Phone Banking :
8001010150
We'll be happy to assist you.