Mashreq UAE - Digital Banking

4.8
134K reviews
Content rating
Rated for 3+
1M+
Downloads
Content rating
Rated for 3+
Learn more
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About this app

Secure and convenient digital banking with Mashreq UAE – Smarter banking in your pocket!

Experience the UAE’s top-rated banking app, trusted across the nation. From seamless everyday banking to exclusive lifestyle perks and intelligent savings, discover a world of powerful financial tools at your fingertips with the award-winning, globally recognised mobile banking app.

Open your account instantly
Open your Mashreq Account in minutes - no paperwork, no waiting. Just a few taps and you're ready to bank.

Get more value with NEO PLUS
• Transfer salary of AED 10,000+ or maintain balance of at least AED 50,000 to become eligible for exclusive NEO PLUS Benefits
• NEO PLUS Saver Account: Get market-leading rates on savings — 6.25% p.a. if you transfer salary to Mashreq NEO Account OR 5% p.a. if you maintain AED 50,000+ in NEO PLUS Saver Account – Shariah compliant Islamic product available as well
• Fee-free everyday banking: Enjoy free ATM withdrawals worldwide, local & international money transfers, and cheque books


Exclusive benefits with Mashreq NEO
• Earn up to AED 5,000 bonus when you transfer your salary, refer friends and transact with Mashreq NEO or Mashreq Al Islami.
• Instant digital bank account opening: Open a Mashreq NEO Account or Mashreq Al Islami Account in minutes. No paperwork is required.
• Exclusive shopping and dining offers: Enjoy fantastic discounts at your favourite outlets.
• International money transfers: Send money to any country effortlessly.

Start investing from just USD 1
• Explore digital wealth options — US Stocks, Thematic Investments, Mutual Funds, and more:
• Real-time tracking
• Earn interest/profit on deposits
• Buy Mashreq Millionaire Certificates in-app

All-in-one banking dashboard
• Apply for credit cards, loans, or finance in minutes
• Manage card controls, limits, PIN and spending preferences
• Request cheque books, manage e-statements and update details easily
• Add cards to Apple Pay, Google Pay & Samsung Wallet

Effortless transfers & payments
• Make local and international transfers with just a few taps
• Transfer funds using mobile number and email ID via Aani instant payments
• Pay your utility bills and recharge your mobile credit effortlessly
• Cardless cash option to withdraw cash from Mashreq ATMs

Dedicated customer support
Find answers fast with 24/7 Customer Care, helpful videos, and our always-on Mashreq Virtual Assistant.

Services Hub
• All your essentials. One smart space.
• Access over 40 services - from cardless cash withdrawals and e-statements to letter requests and more - all within one convenient location. 

T&Cs apply


Why Mashreq UAE Mobile Banking App?
 
Discover the smarter way to bank. Whether you're saving, spending, investing or travelling, Mashreq UAE Mobile Banking App empowers you to do it all - securely and effortlessly.
 
Don't miss out! Download Mashreq UAE App today and take control of your financial journey.
 
Mashreq Group HQ Building
Plot No 3450782
Umniyati Street (off Al Asayel Street)
Burj Khalifa Community
Dubai, UAE
Updated on
Jul 3, 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Health and fitness, App info and performance, and Device or other IDs
This app may collect these data types
Personal info, Financial info and 6 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.8
133K reviews
Lalit Singh
July 6, 2026
⭐☆☆☆☆ I am very disappointed with the Mashreq Bank app and customer service. I have tried many times to contact customer care regarding my credit card, but I can't reach a representative. The call system keeps giving different unnecessary options instead of connecting me to an agent. Calling is very expensive in the UAE, so wasting customers' time like this is frustrating. Please improve your customer support and make it easier to speak to a real person.
Did you find this helpful?
Mashreq
July 6, 2026
Hi Lalit Singh, We are disappointed to have not met your expectations. We will do everything we possibly can to set things right. This is not what we aim to deliver. Please write to us at smfeedback@mashreq.com with your details, quoting reference number #620546, and our team will assist you at the earliest.
Bocchi Bich
May 19, 2026
It's a bit buggy, I had to repeat same things before it could save the details needed. Interface is a bit slow, maybe you can also do something regarding this. I also tried updating my address, but this could be because my account is new, but I wanted to add more details to it. It only shows "Cancel" button and can't press the "save changes". I'll def change the review once these are fixed.
11 people found this review helpful
Did you find this helpful?
Mashreq
May 19, 2026
Hi Bocchi Bich, We apologize for any inconvenience or frustration this may have caused and want to work to resolve the issue. Please write to us at smfeedback@mashreq.com with your details, quoting reference number #601403, and our team will assist you at the earliest.
azim azam
May 20, 2026
It’s really disappointing service. Amounts are getting deducted automatically without any proper reason. When trying to contact customer care, there’s no proper support — only an AI voice keeps talking and wasting time by repeatedly asking for debit card and credit card details, which feels unsafe and suspicious. I honestly don’t understand why they are handling customers like this.
12 people found this review helpful
Did you find this helpful?
Mashreq
May 20, 2026
Hi Azim, We understand how concerning this situation may be and sincerely regret the inconvenience caused. Kindly share your details at smfeedback@mashreq.com with reference number #602015, and our team will get in touch with you soon.

What’s new

Bug fixes and minor enhancements.