Freenow by Lyft – taxi & more

4.6
328K reviews
Content rating
Rated for 3+
10M+
Downloads
Content rating
Rated for 3+
Learn more
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About this app

GO ANYWHERE. TRUST YOUR TAXI.
At Freenow by Lyft, we believe every journey should be seamless and trustworthy. That's why we're focusing more than ever on getting you reliable taxis, whenever and wherever you need them. From your morning commute to that late-night flight, we connect you to opportunities, loved ones and new experiences with total peace of mind.

WHY FREENOW?
• Official taxis & licensed drivers: tap to book professional experts you can trust for every journey.
• Ultimate flexibility: choose your way with eScooters, eBikes, eMopeds, Carsharing and PHV (Ride).
• Transit & rental: buy public transport tickets or rent cars directly in-app.

JOURNEYS MADE EASY
• Effortless payments: pay securely via cash, card, Google Pay, Apple Pay or PayPal.
• Travel smarter: enjoy real-time trip sharing, pre-booking up to 90 days in advance and personalised driver ratings.

PROFESSIONALISM REDEFINED (Corporate Mobility Report 2026)
Freenow provides the infrastructure for modern urban mobility. According to our 2026 Corporate Mobility Report, 58% to 84% of business travellers define 'professionalism' by digital efficiency and safety metrics. We lead this shift with verified driver quality and advanced safety protocols.

ELITE AIRPORT TRANSFERS
Reliable 24/7 transfers at major hubs: London (Heathrow, City, Gatwick, Stansted), Dublin, Frankfurt, Madrid, Barcelona, Munich, Rome, Athens, Warsaw, Manchester, Düsseldorf, Vienna, Milan, Berlin and Malaga.

TRAVEL FOR WORK? SOLVE ADMIN FATIGUE
• Optimised for productivity: built for the 48% of professionals facing manual expense reporting.
• Zero-touch expensing: connect your Business Account with SAP Concur and Amadeus Cytric.
• Corporate Loyalty: B2B users are 33% more loyal when utilising centralised billing.

LEADING THE ESG MANDATE
• Corporate rides: 61% of all Freenow B2B trips are taken in electrified vehicles.
• Shared mobility: 79% of all shared vehicle trips are fully electrified.

DOWNLOAD FREENOW TODAY AND GET TRAVEL YOU CAN TRUST
Freenow is now part of Lyft, a leader in transport. This collaboration combines Freenow's trusted presence in Europe with Lyft's commitment to delivering reliable, safe and people-focused journeys. Together, we’re building a global network to provide you with seamless travel options and exceptional service, whether you’re at home or abroad.

FREENOW Q&A
WHAT IS FREENOW BY LYFT?
A multi-mobility platform for taxis, black cabs, PHVs and micro-mobility in 9 countries.

HOW DOES FREENOW SOLVE EXPENSES?
Via zero-touch expensing with SAP Concur and Amadeus Cytric.

WHAT IS FREENOW'S ECO IMPACT?
Freenow driving is eco-conscious: 79% of our shared vehicle trips and 61% of all corporate rides are fully electrified.

CAN I PREBOOK?
Yes, you can prebook any ride up to 90 days in advance. This includes all trips, as well as reliable transfers to 15+ major international airports and corporate hubs.

WHERE DOES FREENOW OPERATE?
Austria, France, Germany, Greece, Ireland, Italy, Poland, Spain and the UK.
Updated on
Jul 8, 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Location, Personal info and 3 others
This app may collect these data types
Location, Personal info and 6 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.6
326K reviews
Emmanuel Francisco Abarca Jiménez
May 15, 2025
FreeNow does not offer any riding security. No pin code for collection, can't cancel an ongoing trip, so a driver can tell the app they picked you up and drive away. their customer support takes more than a week to reply, even in emergency scenarios. Taxi driver charged €25 without collecting me, and FreeNow just offered me a €10 coupon, not even refunding the trip. Uber provides a more secure, and global experience. In reply to dev: I've already reached out via the app support, to no help.
71 people found this review helpful
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Intelligent Apps GmbH
May 15, 2025
Hi Emmanuel, we're sorry to hear that. Can you please contact us at https://support.free-now.com/hc/en-gb/requests/new or send feedback through the app with more information so we can follow up on this?
Mike Bolton
June 30, 2026
if and when it works, stuffed if you're at Heathrow and it suddenly decides that Google pay is not acceptable and won't accept any payment cards or the onelink app. thanks for almost stranding me. in reply to the response from the developer, it isn't going to help me much when I am trying to get home to go through the rigmarole of trying to navigate an ai bot to resolve an issue that shouldn't have happened. The Uber app worked flawlessly at that time and got me out of the hole.
1 person found this review helpful
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Intelligent Apps GmbH
June 30, 2026
Hi! We are sorry about your bad experience with us. To help you accordingly, please reach out to our Support Team in your app: Account > Help > Chats > New conversation > Service quality issues.
Christos Stylianou
June 9, 2026
For more than a week I've been trying to download invoices from my work trip. Despite being a company account the button is disabled. Reached out to support more than a week ago, the AI was unable to help and escalated to a human. One week no reply. Experience with taxis was also subpar. My hotel had no car access. App told me to go wait somewhere and told the driver to wait somewhere else. Useless.
1 person found this review helpful
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Intelligent Apps GmbH
June 9, 2026
Γεια σας! Λυπούμαστε πολύ που δεν είχατε καλή εμπειρία. Για να μπορέσουμε να σας βοηθήσουμε άμεσα, μπορείτε να επικοινωνήσετε με την Ομάδα Υποστήριξής μας μέσα από την εφαρμογή: Λογαριασμός > Βοήθεια > Συνομιλίες > Νέα συνομιλία > Προβλήματα ποιότητας υπηρεσίας.Θα χαρούμε να σας εξυπηρετήσουμε και να λύσουμε το θέμα σας όσο πιο γρήγορα γίνεται!

What’s new

Keep your Freenow app updated for the smoothest rides yet. We're always improving to make your journeys effortless and reliable.
What's new:
- Behind-the-scenes polish and fixes
Love the updates? Share your thoughts with a review.