PostNord: Track & Send Parcels
4.2star
113K reviews
Rated for 3+
info
5M+
Downloads
Rated for 3+
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About this app
Keeping track of parcels with PostNord’s app is simple. Create an account in the app and have your parcels added automatically, and much more:
• Track PostNord parcels, both those you receive and those you send
• Pick up parcels without a paper slip.
• Share parcels with others so they pick them up for you.
• Don’t miss any parcels updates with notifications.
• Choose how you want your home deliveries in Sweden and Finland.
• Manage and sign up for Modtagerflex in Denmark.
• Find service points, mail boxes and parcel boxes.
• Open parcel boxes
• Search for postal codes.
• Chat with customer service in Denmark.
• Buy postage in Sweden and Denmark.
• Track PostNord parcels, both those you receive and those you send
• Pick up parcels without a paper slip.
• Share parcels with others so they pick them up for you.
• Don’t miss any parcels updates with notifications.
• Choose how you want your home deliveries in Sweden and Finland.
• Manage and sign up for Modtagerflex in Denmark.
• Find service points, mail boxes and parcel boxes.
• Open parcel boxes
• Search for postal codes.
• Chat with customer service in Denmark.
• Buy postage in Sweden and Denmark.
Updated on
Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, Financial info and 4 others
Data is encrypted in transit
You can request that data be deleted
Ratings and reviews
4.2
110K reviews
Ignas Kaz
- Flag inappropriate
April 30, 2026
Absolutely worst and most frustrating experience ever. There is a rogue courier in our area that once a month scans a random inconvenient package as "wrong address", and from that point on there is absolutely no way to reach any human being on PostNord. The stupid chat bot function is useless, and crashes more often than works. I noticed that it almost always is guaranteed to crash and throw "something went wrong" error, or endless spinning wheel, when the package gets scanned as "wrong address"
18 people found this review helpful
Fredric Bergman
- Flag inappropriate
July 2, 2026
Got a notification to set my delivery choice. Did that, and then the next day the app wanted me to set it again. Did that but another date, only for the courier to show up the first date set, which meant l missed it. Talked to the AI on the phone (the chat bot in the app doesn't work, with a something went wrong message) and it hallucinated some random settings that doesn't exist in the app to plan another delivery. It forwarded me to customer service where i sat for 30 minutes until I gave up.
2 people found this review helpful
Aleksi
- Flag inappropriate
- Show review history
June 11, 2026
Horrible unneeded application. First off, just copy what other companies are doing, code system is way less error prone. And if you want to stick with bluetooth nonsense, at least let me retry in case there is an error. I am now left without a package, and the app is telling me its been delivered, neat. Chat works worse than any chatbot i have come across. Now after calling the number on the delivery box to get this error fixed, i realize the phoneline costs almost 1€ per minute. Never again.
4 people found this review helpful
What’s new
Improvements
• Fixed a couple of bugs and polished some details.
• Fixed a couple of bugs and polished some details.
Rated for 3+
Learn moreApp support
About the developer
PostNord Group AB
kundservice.privat@postnord.com
Terminalvägen 24
171 73 Solna
Sweden
+46 77 133 33 10
