hvv - route planner & tickets

4.1
54K reviews
Content rating
Rated for 3+
1M+
Downloads
Content rating
Rated for 3+
Learn more
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About this app

Your hvv app connects you to public transport in Hamburg and the surrounding areas. It always shows you the best way. With the intelligent hv route planner, you will always find the best connections for bus, subway, train and ferry, including the appropriate mobile ticket.

THE KEY FACTS🔝
Receive push notification in case of interruptions
Use the route planner for Hamburg & surrounding areas
View timetables & journey planner in real-time
Check the tariffs for your connection
Buy mobile tickets - payment via PayPal available
Get a 7 % discount on single & day tickets
Bookmark lines & places
Create alarms for departures & exits
Use the hvv App also in dark mode

ROUTE PLANNER AND TIMETABLE 🗺
Always find the best routes by bus, subway, train and ferry. The intelligent hvv route planner is your navigation system for Hamburg's public transport and shows you the relevant travel information for your route in real-time. In addition, you can add another stopover to your route. Is your bus or train delayed? Or is another route faster than the train? With the hvv route planner, you always have the latest travel advice at your fingertips and reach your destination even faster.

BUY A MOBILE TICKET 🎟️
As soon as you know where you want to go, all you need is the right public transport ticket. From single tickets to group tickets - you can find many tickets in the hvv app and conveniently buy them on the go as mobile tickets.

7 % DISCOUNTS ON MOBILE TICKETS💰
Pay for your public transport tickets online via PayPal, SEPA direct debit or credit card and save 7% compared to buying them at a ticket machine or on the bus. Weekly and monthly tickets and the Hamburg CARD are excluded. The displayed price of the ticket already includes the discount.

BOOKMARK DESTINATIONS & LINES
For even more convenience, you can save stops and addresses as favourites. You can also save frequently used locations, such as work or home, to navigate to them with one click from the home screen. This saves you time when planning your route and makes it even easier to start your journey.

DEPARTURES NEAR YOU🚏
You know where to go? We'll show you when to go! The hvv app shows you the departures of all lines at the stops in your area. Just swipe down on the home screen of the app and find out about current departures. This way, you can easily see when you have to hop on and save yourself the search for connections. Always be up to date in public transport.

ENABLE CONTACTS & SHARE CONNECTIONS📲
Enable your contacts in the app and select your destination in the route planner directly from your address book. Share your connection if needed or add it to your calendar.

TRAVEL INFO & DISRUPTION MESSAGES⚠️
Always stay up to date. All messages for your favourite lines are clearly displayed under "Messages". In addition, you can create alarms for lines, weekdays and time periods and be warned of disruptions via push messages. Whether it's construction work, closures, or cancellations, with the hv app, you are informed in every situation.

Do you still have questions? Our chatbot will be happy to help you.

ALSO INTERESTINGℹ️
Do you want even more flexibility? Then why not try out the hv switch app and also make use of offers from the mobility providers MOIA, MILES, SIXT share, Free2Move, and Voi; all in just one app.

FEEDBACK🔈
Our goal is to make mobility by public transport in Hamburg as comfortable as possible. To improve the hwv app, we need your feedback. Write us your opinion and suggestions to app-feedback@hvv.de.
Updated on
Jul 6, 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, Financial info and 3 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.1
53.1K reviews
Maxine Lorenzen
May 10, 2026
I think it deserves 4 stars because it tells spot on when the busses are coming and helps me not only to be on time but shows me divers and easier ways to reach my destination. it also tell me when the busses are striking and other up to date news. why it isn't 5 stars is because, at random times when im checking for destinations the satellites randomly drop and it doesn't work until a few minutes later.
Did you find this helpful?
Hamburger HOCHBAHN AG
May 11, 2026
Hello Maxine Lorenzen, thank you very much for your positive review! We really appreciate your feedback and are thrilled that you like our app so much. We’ll look into the issue you mentioned!
Daniel Takai
June 30, 2026
Worst public transport app I've ever used. UX is abysmal, for example: I could not pay, error message was that personal data is missing. Opening personal data, I had to edit each field to finally find out that dob was incorrect. Very basic stuff.
Did you find this helpful?
Hamburger HOCHBAHN AG
July 1, 2026
Thank you very much for your review. We are already aware of this issue, and our team is currently working to resolve it. Thank you for bringing it to our attention once again. We apologize for the inconvenience and hope to provide a solution soon.
Alexej Popovič
July 3, 2026
S-Bahn departure times are unreliable, information about delayed (or cancelled) trains is not regularly updated. So if your route includes S-Bahn, take the trip that the app proposes with a huge grain of salt.
Did you find this helpful?
Hamburger HOCHBAHN AG
July 6, 2026
Hello Alexej Popovič, thank you very much for your feedback. We're sorry to hear that some of our information is unreliable. We are looking into ways to improve our information and apologize for any inconvenience this may have caused.

What’s new

We have made minor improvements to the app and fixed bugs.