Delhi Metro Sarthi App

3.4
69.8K reviews
Content rating
Rated for 3+
Government
10M+
Downloads
Content rating
Rated for 3+
Unrestricted Internet
Learn more
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About this app

Delhi Metro Rail app provides the customers of metro services with lot of useful information that helps in using the Metro Services. Following are the different sections in the app and the information available in them.

Plan Your Journey- Selecting the starting and destination stations will display the route map based on Shortest Route or Min. Interchange. Simply SWIPE UP on the route map screen to see the Fare, Platform, Approximate Travel time, Stations in between along with change over station.

Station Info – Selecting a station will give you various useful information about the station like First and Last train timings, Platforms, Gates and directions, contact numbers, Tourist spots near that station, parking, feeder services etc.

Nearest metro station – This section will show you the nearest metro stations from your current GPS location. Please note the distance is the straight line distance between Lat/Lon.

Other sections i.e. Tour guide, Metro Museum, Lost and found and Other info will give various other useful information to the user.
Updated on
May 21, 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, Financial info, and App info and performance
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

3.4
69K reviews
Rajib Pasari
July 6, 2026
very unprofessional app. no transaction history show after some days. one out of 4 transaction fail. I am experiencing even after payment done QR tickets not generated and have to take another tickets for the same journey. and you may not get back the refund. chasing since 41 days but first they were saying need to raised complaint within one hour for any refund now they are saying no payment done while I have given transactions screen shot. customer support people also very unprofessional.
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RaviKant Prasad
June 5, 2026
Minimum balance required in Virtual card is 100 which can't be refunded like a physical card. Many times the Virtual card stops working and you get stuck. Metro staff doesn't co-operate. Customer care phone number doesn't work. You may miss your train or flights so use accordingly. I changed the rating to a minimum.
3 people found this review helpful
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r k duggal
May 29, 2026
While attempting to scan my virtual smart card, the exit scanner displayed a "Contact Customer Care" message. Immediately after, the app logged me out. Upon logging back in with my registered mobile number, the app showed no previous records, and my balance of ₹477 (which includes a recent ₹350 recharge) has disappeared.
1 person found this review helpful
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What’s new

App improvement
Content rating
Rated for 3+
Unrestricted Internet
Learn more

App support

Phone number
+919810052371
About the developer
Delhi Metro Rail Corporation Ltd.
vijay@anduriltechnologies.com
Metro Bhawan, Fire Brigade Lane, Barakhamba Road, New Delhi, Delhi 110001 India
+91 98117 05982

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