
Natalia Ferrezuelo
WORTS EXPERIENCE EVER!! The app is not clear about where I can or cannot park and finish the ride. Shows 'P' from parking but according to the support is not for ending ride. Doesn't make any sense. Don't recommend, use the competitor J..., much better.
1 person found this review helpful
Oi, Natalia Ferrezuelo! Perder o rumo de onde estacionar ao finalizar, principalmente com o ícone no app, é realmente frustrante. Nossas zonas seguem regras da cidade e exigências legais. Obrigado; vamos deixar orientações e ícones mais claros 💛🛴

Camilo T
It's alright, the app doesn't feel too intuitive at first, but not too complicated to use either. The GPS isn't always accurate, so even sometimes you might need to move 4 or 5 meters away from the actual parking, and then take the scooter to the drop-off, to take the picture. As for the scooters, I advise you to be careful when driving them, the manoeuvrability makes it easy to turn, so a firm, steady grip, and balance, is key.
5 people found this review helpful
WSH MOBILITY
January 18, 2026
We agree with you that you need to concentrate on controlling the scooter while riding. Geolocation is indeed sometimes unreliable, so we're trying different ways to improve it. Thank you for such a detailed and positive review 🥰

John Unjohn
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The app stops the ride when the balance had enough money. All fleet is exhausted, batteries are often uncharged.
1 person found this review helpful
WSH MOBILITY
June 24, 2026
Maybe there was a payment error during the ride. We don't roll out scooters in this condition on the streets. You can also test them for free — up to 4 minutes and 50 meters are available at the start of your ride. Let's discuss it in details — please send us a screenshot of your review and your number at feedback@whoosh.bike