
Sunshine Star Ent. Pvt. Ltd.
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today 27 April 26 after doing latest update also this app have no improvement, 3rd grade app, some time no notification, some time log out auto, at least their team check how smooth ocbc one collect working and features of ocbc one collect also more easy to check payment done or not as after payment Green right sign come and QR Code disappear, but DBS Max after waiting too long still no improvement
DBS Bank Ltd
September 16, 2025
Hi Sunshine Star Ent. Pvt. Ltd. Our apologies for the inconvenience caused. The bank strives to provide the best possible experience to all our customers, and we regret that we were not able to meet your needs. We truly appreciate that you have shared your feedback with us. Thank you.

Madison Chua
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we cant use the app after the latest update. kept getting device integrity failure. such a mess. been doing that install/uninstall, clear cache and whatever stuff we can think of, but it still doesn't work. we even sent an email to you guys which you continuously ignoring. you pushed an update to break a fully working version. you guys need to sit and talk to your devs, its not just a simple cache issue.
3 people found this review helpful
Our apologies for the inconvenience caused! Kindly clear your app's cache before launching again. If the issue persists, please delete the app and re-download digibank app. Let us know how it goes. Thank you.

Ashok Kaushik
DBS is a international bank but the DBS max application not fit to its standard. please do market survey and check the feedback. my suggestion please change application developer and hire from ocbc one collect developer who make that application more easier for merchant. 1. dbs max we need to login so many time in a day while we using seller mode. 2. some times no notification of payment done by customer. 3. mostly auto log out and when we try to login it hangs 4.we tried in 3 different device
1 person found this review helpful
DBS Bank Ltd
October 7, 2025
Hi, we acknowledge your disappointment with the new app update and our apologies for any inconvenience caused. Your feedback is crucial to us right now as we gather collective insights to address the challenges. We appreciate your honest contribution.