Île-de-France Mobilités

4.6
109K reviews
Content rating
Rated for 3+
5M+
Downloads
Content rating
Rated for 3+
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About this app

Île-de-France Mobilités is there to help you on a daily basis: train, RER, metro, tramway, bus, bicycle, Vélib', carpooling, carsharing... Find the tools and information you need to organize your travel in Île-de-France. Together, let's make traveling easier.

Avoid waiting in line at stations: buy your tickets from your phone!
You can buy the following tickets
- Metro-Train tickets or Bus-Tram Ticket
- One Way from/to Airports (you cannot purchase this ticket if you already have a Metro-Train Ticket charged on your device)
- Navigo day (this fare doesn’t permit you to go to airports, week or month passes
- Special tickets (anti-pollution package, Paris-Visit Passes...)
- Daily Vélib' tickets

Purchased titles can then be recharged on a pass, stored in your phone* or on your compatible connected watch** (giving you the option of validating directly with one of the two).
You can also save your dematerialised tracks from one Android phone and transfer them to another Android phone.
*Service available on all NFC-enabled smartphones from version Android 8 EXCEPT on the Google Pixel, Pixel 2, Pixel 2XL, Pixel 3, Pixel 3XL, Pixel 3a, Pixel 3a xl, Pixel 4, Pixel 4a, Pixel C, Pixel Slate, Nexus 5X, Nexus 6P and Nocturne. For more information, visit https://www.iledefrance-mobilites.fr/titres-et-tarifs/supports/smartphone
** Service available on Samsung Galaxy Watch Series 4 and above (Wear OS 4).

The application also allows you to prepare and plan your trips:
- Find bus stops, train stations and subway stations near you
- Search in real time for your public transport, carpooling and bicycle routes
- Consult the next passages of your lines in real time and all the timetables
- Save your upcoming trips on your phone's calendar
- View public transportation network maps (accessible even offline)
- Follow the pedestrian route for walking sections

Be the first to know and anticipate disruptions:
- Check the Twitter feed of your lines for real-time traffic information
- Be alerted in case of disruptions on your favorite lines and routes
- Stay informed about the state of the elevators in the stations you use
- Check and report on the number of passengers on your route

Personalize your trips:
- Save your destinations (work, home, gym...), stations and train stations as favorites
- Personalize your profile (fast walker, with difficulties, reduced mobility...)
- Select lines or stations to avoid

Favour soft or alternative modes of transport:
- Prefer the proposed bike routes for all your trips
- Book your carpooling and/or carsharing trips, in partnership with the main French players
- Rent a car or a utility for a short period of time by choosing a Communauto car-sharing vehicle from a large choice of stations around you and reserve it without delay for the duration of your choice.

--You already use the Île-de-France Mobilités application and appreciate its services? Let us know with 5 stars!
Do you have any bugs or comments to share with us? Help us improve by sending us your suggestions using the contact form available via the menu.
Updated on
Jun 17, 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Personal info, App activity, and App info and performance
This app may collect these data types
Personal info, App info and performance, and Device or other IDs
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.6
108K reviews
Arthur B.
June 15, 2026
User unfriendly, no product management. I use it to buy individual tickets, because I don't go to Paris too often and don't want to carry a Navigo. Buying tickets forces you to jump through a bunch of hoops. But the worst part is having to navigate to the ticket part every time you need to use it, and figuring out they want you to update the app, login again or something of the sort. This is a single feature but I bet not one of the developers use it on a regular basis.
1 person found this review helpful
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Île-de-France Mobilités
June 15, 2026
Hello Arthur, I am sorry for these difficulties. I invite you to write from the app, via the "My Account" menu then "Customer Service" for analysis and in order to provide you with an appropriate response. Have a nice day, Mina from the Île-de-France Mobilités team.
Kristjan ESPERANTO
May 28, 2026
After installing the app, I had to install another app to make payments. To register, I needed two emails and a text message. The security check kept crashing. When I’d finally got through everything and wanted to pay for a ticket, I realised that you can only pay by credit card. I don't have one and never needed one. So the whole process was a waste of time.
3 people found this review helpful
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Île-de-France Mobilités
May 28, 2026
Hello, I am sorry for this inconvenience. The occasional tickets must indeed be paid for by credit card. The Liberté + package is made by direct debit. Thank you for your understanding and have a great day, Maja from the Île-de-France Mobilités team.
francois duchastel
June 29, 2026
Avoid this App..use the card instead! Seriously, the app sucks! -it loads badly-tickets not usable for ride..so you can't get in the buss/metro -interface sucks -payment very slow - if loaded with a single ticket-u CAN NOT purchase an airport fare on it! you cannot get rid of the single ticket neither-you have to go buy a plastic card for 2€ and buy the airport ticket on it. seriously better to have all your tickets on a card or 2..as they really do not master the tech to make it work!
1 person found this review helpful
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Île-de-France Mobilités
June 30, 2026
Hello, some transport tickets cannot currently be co-located on the same medium for technical reasons. The app will soon evolve to bypass this. For purchase or validation issues, you can contact our after-sales service via the app: My space -> Customer Service. Have a great day, Maja.

What’s new

NEW!

The Île-de-France Mobilités app keeps evolving! You can now:
- Digitize your Annual Navigo pass on your smartphone
- Rematerialize your Annual Navigo pass back onto a physical card

Thank you for using the app!