2.7
40.4K reviews
Content rating
Rated for 3+
5M+
Downloads
Content rating
Rated for 3+
Learn more
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About this app

Candy simply-Fi App allows you to communicate with your appliance. Beside assisting in carrying out daily activities "Candy simply-Fi" increases functionality making your product or the set of products more intelligent and performing.

To take advantage from Candy simply-Fi functionality you need to acquire one or more appliances equipped with Candy Wi-Fi connected technology (Smart Fi+, Smart Fi) or Smart Touch) and a compatible device.(*)

Product range manageable via Candy simpy-Fi App includes Washing machines, Washerdryers, Tumble Dryers, Dishwashers, Refrigerators, Ovens, Hobs and Hoods.

With the integrated Demo mode you can explore most of the functionality of Candy simply-Fi App, before purchasing an appliance of the range.

More information available in www.candysimplyfi.com and www.candysmarttouch.com.

If you need support, please contact your local Candy Customer Service (you can find the references on the official website), or write us: support@candy-hoover.com (**)

Please remember to specify:
- problem details
- product serial number
- model of your smartphone/tablet
- App version
- Operating System version of your smartphone/tablet

(*) Interaction with Smart Touch products is limited on Android smartphones without NFC technology, on all tablets and all no-Android devices. However, you can access additional contents, quick links with assistance and manuals.

(**) Service available in Italian and English

Accessibility Statement: https://go.he.services/accessibility/simplyfi-android
Updated on
Aug 4, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Location, Photos and videos and 2 others
This app may collect these data types
Location, Personal info and 5 others
Data isn’t encrypted
You can request that data be deleted

Ratings and reviews

2.7
39.7K reviews
Sergiu Niculita
February 28, 2026
terrible experience, the app constantly doesn't want to connect to the appliance, even though they are both connected to the same wifi. constantly asks for my location. i am for no reason signed out and have to sign in, there's no way to find out the user name, but they will want all of your info and data.
16 people found this review helpful
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Jo Openshaw
June 8, 2025
Rarely works, getting a bit sick and tired of it. Machine has minimal functions without using the app/WiFi and yet the app rarely works.. Update - Doesn't work at all now, just says URL no longer exists and if you try to sign in instead of log in it makes you try to register from scratch but then doesn't allow that either because you already have an account. absolutely useless, DO NOT BUY A WIFI WASHING MACHINE.. ABSOLUTELY POINTLESS.
52 people found this review helpful
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Smart Home Haier Europe
October 20, 2020
Hi Jo, we are sorry you are disappointed. Can you give us more information? If you explain the problem in more detail, we can figure out what's going on. Julian
Francisco Marzoa
May 2, 2026
Unusable. I followed the instructions, kept my phone on the smart touch area of the washing machine with the knob in the smart touch position, I can feel the phone vibrating once and again because it's actually connecting the NFC, but the app does nothing. Overall, it feels like a bad beta buggy app from fifteen years ago. I've never been able to use it. I keep using the other programs in the washing machine, which is suboptimall.
6 people found this review helpful
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What’s new

Improved functionality and fixed errors