CBP ROAM

Name: CBP ROAM
Availability: InStock
Rating: 2.7899999618530273 (431 reviews)
Author: U.S. Customs and Border Protection

U.S. Customs and Border Protection

2.8

431 reviews

Rated for 3+

Government

100K+

Downloads

Rated for 3+

Learn more

About this app

The official CBP ROAM App (formerly OARS) from U.S. Customs and Border Protection allows pleasure boaters and other eligible travelers who arrive at remote locations to report their arrival online. In addition to submitting a report of arrival, pleasure boaters who are not currently enrolled in a Trusted Traveler Program, Local Boater Option, or I-68 program who are currently required to report in person may be eligible for a video inspection.
Disclaimer: This is a pilot version only for use in limited areas. Contact your local Port of Entry for guidance.
Create a trip by adding travelers, your mode of travel, your location, and contact information.
After you submit a trip, you may receive a push notification on your device to start a video chat with a CBP Officer to finish reporting your entry into the United States.

Note: In order to use this application, the Android device’s operating system needs to be Android 4.4 (KitKat) or above

Updated on

Jun 26, 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.

No data shared with third parties

Learn more about how developers declare sharing

This app may collect these data types

Personal info

Data is encrypted in transit

You can request that data be deleted

Ratings and reviews

2.8

422 reviews

Gerry Spina

August 30, 2024

I have been using this app since it was launched and in the last 2 years it has been very glitchy and frustrating! It seems to be a problem with Android users. Cannot scan new travelers, cannot video conference (to the point where we were denied entry to the USA), and now it is posing a log-in loop problem. Was not able to log in at all, and when I did, I got booted out. This needs to be fixed because this is our only means of crossing over by boat!

4 people found this review helpful

Richard Canny

September 28, 2025

It used to work great. Now completely broken. Takes multiple attempts to log in, then randomly kicks you out. Loses all the data on your boat and traveler info each time you reopen the app. Pity, because it used to work fairly well. Update Sept 2025: I gave up after being told so many times that I had to use the app, but with Android login loop, reinstalls, etc etc. so I bought a refurb iPad on Amazon for $130. The app works fine on Apple.

3 people found this review helpful

Leendert van den Berg

September 18, 2023

App would be great if it works, but needs improvement to be fully functional. Adding travelers manually has no way to add a photo of the document, which is a requirement to add a traveler. Adding a traveler by scanning their travel document works as long as it is as passport (it extracts the passport data and adds the picture of the passport at the same time). But documents like Nexus or Green Card don't work. Travelers are also not saved across devices (stored locally on the phone only).

2 people found this review helpful