
Geraldine Knights
I really don't like the latest update. Although including the daily standing charge in each days usage is not a bad thing, now it's really difficult to see the daily breakdown- it's all under my finger tip! If I adjust my finger to be able to see the breakdown then I can't see the date. Before you added all this extra info, a simple tap revealed the usage and the date.
22 people found this review helpful
Octopus Energy
May 11, 2025
Thanks Geraldine, we’ll continue testing how it displays on different screen sizes and make adjustments. For now you can tap and drag your finger to see the cost breakdown 🐙

Ian Page
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See update at the end... Worked for one day. Now the app just closes every time I open it. I tried force stopping it, clearing the cache and data, uninstalling and reinstalling. Also tried restarting my phone, and installing it on another device. All failed. Update - Octopus pushed a fix to correct this issue, and it now works. They also took the trouble to reply to everyone who reported it. Well done to the Octopus dev team! On a personal note, I'd be interested to know what the issue was...
19 people found this review helpful
Octopus Energy
October 22, 2025
Hi Ian, we’ve pushed a new update with a fix. Could you download the latest version if you haven’t already? ⚡️🐙

Egil Orndal
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App wouldn't accept my login credentials when first installed. Apparently a common issue as found many others had the same issue. Problem resolved by changing password om Octopus website on laptop. Who knows why? Next stumbling block was to get App to pair with my EV car and charger. A really fiddly process but after several attempts over many days eventually managed to do it. Smart charging doesn't work properly and it hasn't managed to reach charging target once yet.
Octopus Energy
June 20, 2026
Hi Egil, please could you send your acct info to me over here and I'll check this out: https://octo.ps/nudge