Southwest Airlines: Travel App

Contains ads
4.4
166K reviews
Content rating
Rated for 3+
10M+
Downloads
Content rating
Rated for 3+
Learn more
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About this app

The SouthwestĀ® app makes it easy to book flights, hotels, cars, cruises, and vacation packages, as well as check in, change, or cancel flights. Travel with ease and add extras like Priority Boarding through the ā€œMy Tripsā€ tab. Rapid RewardsĀ® Members can earn and redeem Rapid Rewards points1 for qualifying Southwest purchases, flights, hotel bookings, or getaways. Enjoy a seamless travel experience from planning last-minute vacation trips to booking flights.

Southwest app features:
- Book low fare airline tickets
- Travel with ease as you search, book, and manage your flights
- View your flight status, gate information, boarding position, and more in the ā€œMy Tripsā€ tab

Book a hotel or getaway through the Southwest app:
- Add on to your travel experience when you book a hotel through Southwest
- Check into your hotels via the Southwest app
- Manage your reservation and find hotel deals for your next trip

Check flight status on the go with this app:
- Get travel alerts, access gate information, boarding position, and check flight status
- The app serves as a mobile boarding pass for all Passengers on your trip 24 hours in advance
- Access flight number, confirmation number, boarding time, tier status, and TSA PreCheckĀ® details found in one place
- Save your mobile boarding passes to Google Wallet for convenience while traveling

Getaways by SouthwestTM:
- Book your entire vacation package—flights, hotels, rental cars—all in one place
- Cancel or make changes to your package up to 10 minutes prior to your original scheduled departure2
- Ready to book flights to Las Vegas? Use the in-app booking widget to search vacation packages in 30+ popular destinations like Las Vegas, Hawaii, Cancun, and more

Travel with inflight entertainment:
- Use the app to take you to our inflight entertainment portal, where you can watch free live TV, access free on-demand TV episodes, and view free movies3

Earn Rapid Rewards points when you travel:
- Sign up for Rapid Rewards and earn points on your flights. Did you forget to add your Rapid Rewards number during booking? No worries, add it after booking your flight and earn points1

Purchase airline tickets, schedule pickups and drop-offs, enjoy fast and easy hotel booking, and embrace last-minute flights for your next spontaneous vacation—all with Southwest

Disclaimers:
1All Rapid RewardsĀ® rules and regulations apply and can be found at https://www.southwest.com/rrterms

2Bookings canceled or changed 72 hours before your first flight’s scheduled departure will be refunded in the form of vacation travel credits less any optional travel charges and travel insurance. Bookings changed or canceled 72 hours–10 minutes before your first flight’s scheduled departure may be subject to supplier penalties. Bookings must be canceled or changed at least 10 minutes before your first flight’s scheduled departure time or funds will be forfeited. Any eligible credits will be less nonrefundable air travel charges and travel insurance. Subject to Getaways by SouthwestTM
Terms and Conditions: https://www.southwest.com/vacations/terms-and-conditions/
3Where available. Available only on WiFi-enabled designated aircraft. Due to licensing restrictions, on WiFi-enabled international flights, free live TV may not be available for the full duration of the flight. Texting only allows access to iMessage and WhatsApp (which must be downloaded and activated before connecting to SouthwestWiFi).
Updated on
Jun 25, 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Location, Personal info and 6 others
This app may collect these data types
Personal info, Financial info and 5 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.4
161K reviews
Robert MacGregor
April 12, 2026
Barely does the job. when you check in, it doesn't retain the flight info most of the time. Manage reservations? blank. You have to enter it again. If you leave the app and come back, it often resets everything or wastes time reloading. These issues have persisted for years. And now, if you change your seat, it doesn't change on your boarding pass or even the info screen. So, what seat do I have? It's almost better just using their web page than this mess.
15 people found this review helpful
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Southwest Airlines
May 12, 2026
Thanks for sharing your feedback. We’re sorry you’re running into these issues—that’s definitely frustrating. If this continues, please email SWADigital@wnco.com with your Rapid Rewards number, device type, and app version, along with details about what you’re seeing, so our Team can take a closer look. āœˆļøšŸ’™
Jake Nuno
February 14, 2026
New NEW Review: Brand new App and still SAME ISSUES. Old Review: Takes way too many taps to get to boarding pass, then bugs out and tells you to check in again, every time I use the app. App does not update current flight status, does not update delays, and does not give notifications. Seems to be either buggy, or not very well designed. I have updated to the latest updates multiple times, still no fix. I have to get my flight delay updates from Google, not a good look for the Southwest app.
128 people found this review helpful
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Southwest Airlines
March 3, 2025
Hi Jake, We appreciate your feedback and understand your frustration. Our team is actively working to improve the app experience. If issues persist, please share more details at https://support.southwest.com/helpcenter/s/email-us. Your insights help us refine the app, and we truly appreciate you flying with us! ā¤ļø
Alex Klick
June 5, 2025
terrible app. I am trying to just see my boarding pass when I am getting on a plane, should be simple right? Yet somehow this simple task is requiring me to recheck in each time, and just overall cumbersome to use. Then on top of that, I get pop up ads to buy more of your terrible flight service? I already paid you and you still gotta do that just to inconvenience people who already paid you? Never again.
213 people found this review helpful
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Southwest Airlines
June 6, 2025
We're truly sorry for the frustration. šŸ’™ Viewing your boarding pass should be easy, and we appreciate you sharing this experience. If you're open to it, we'd love more details so we can better improve this — please email us at SWADigital@wnco.com. āœˆļø-Arlene SWADigital

What’s new

We’ve updated our app with a fresh look and feel, optimized our navigation, and introduced a new enhanced day of travel experience.