MyLebara

data usage is totally inaccurate. I have 10 GB monthly. Bought 2 more GB then another 2 GB. That's 14 GB. my phone says I've used 10.1 GB. Now Lebara says I'm running out again. How can it be so inaccurate. Very suspicious about that making me buy more and more data. Very dubious behaviour. plus I get maximum 1.7 Mbs connection speed. very very very poor. Appalling customer service and can't believe I could not change my email address without closing my account and starting a new one. so poor.

Well designed App that gives a lot of useful information. In England I am very satisfied. However, the "roaming like home" facility for the Isle of Mann (IoM) did not work. The App then offered a specific IoM roaming package for £5 that also did not work. I could not call IoM phones nor other Lebara users (3) on the island. The other three Lebara users had the same problem. However, calling a Lebara agent to get a refund upon returning to England was very straightforward.

Performance is dire; choosing a menu item usually results in a "Loading..." message blocking for around a minute Every time I click on Saved Payment Methods, I'm taken to a screen to add a new method, even though I've already added one; this means that I cannot view existing methods All in all, not a very pleasant experience; could do a lot better P.S. I have a feeling that the app gets good ratings because people are reviewing the Lebara network, and not the app?