LogMeIn Resolve

Name: LogMeIn Resolve
Availability: InStock
Rating: 3.940000057220459 (298 reviews)
Author: GoTo Group, Inc.

GoTo Group, Inc.

3.9

298 reviews

Rated for 3+

50K+

Downloads

Rated for 3+

Users Interact

Learn more

About this app

*ONLY DOWNLOAD IF DIRECTED TO DO SO BY A SUPPORT AGENT YOU TRUST*

The LogMeIn Resolve mobile app by GoTo allows support agents to troubleshoot a problem you are having on your device.

How to use:
1. Install the app
2. Launch the app
3. Enter the Support Key given to you by your support agent
4. Allow your trusted support agent to connect to your device

Features:
• Chat with your support agent
• Share your screen live with your support agent

LogMeIn Resolve uses Accessibility service in order to provide full remote control of this device during a LogMeIn Resolve session. LogMeIn Resolve does not track or control any action or behaviour through this service outside of a LogMeIn Resolve session.

Updated on

Jun 29, 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.

No data shared with third parties

Learn more about how developers declare sharing

This app may collect these data types

Location

Data is encrypted in transit

Ratings and reviews

3.9

284 reviews

Robin Lewis

June 27, 2026

So per the administration this app can't be uninstalled from my device I thought was awfully fun y about this bogus app Thank the heavens I never opened or desired to use this app .......... Because guess what I have no money for the to steal in the first place "Looks like you was made to be the fool"!!!!!!!!!!! LOL 0000000000 stares Like everybody else I had to give 1 star which like this app is fake as foxfur

1 person found this review helpful

Jennifer King

August 28, 2023

I called fitbit for customer support and the "agent" asked me to download this app to help set up the account. Well before long he was asking me to go on amazon and purchase a gift card. Very scary experience and I'm still wondering what kind of information this scammer could have accessed. Beware of anyone asking you to download this app.

53 people found this review helpful

GoTo Group, Inc.

August 29, 2023

We are truly sorry to hear about your negative experience. Our app is designed to provide remote access for legitimate purposes and misuse by scammers is disheartening. We condemn such behavior and are constantly working on enhancing security measures to prevent misuse. Your feedback is crucial in our efforts to improve - mobilefeedback@goto.com.

Sam Carlson

March 13, 2025

Be mindful. This app has been review bombed because individuals fell for scams. This is NOT the fault of the app, this is the fault of the scammers and people not being aware and cautious enough. The app does exactly what it is intended to, and it does it better than any other mobile option I've tried up to this point.

25 people found this review helpful

Flag as inappropriate

Rated for 3+

Users Interact

Learn more