
Damith Sewwanda
I made a payment on June 28 for the Flow upgrade, but my account is still not upgraded. I am still receiving limited access and cannot use the paid features properly. I have already checked my payment status, account, and settings, and everything is correct from my side, but the issue is still not resolved. This is very frustrating. Either activate my full subscription immediately or process a refund without further delay. Please fix this issue as soon as possible.
2 people found this review helpful

Cherrie H.
Flow is frustrating for product videos. Even with very strict prompts and reference images, it still changes product colors, proportions, textures, and details. The product often looks different from the original, making it unreliable for advertising. The worst part is that every failed generation still consumes credits. I've wasted many credits trying to get accurate results. Flow needs stronger product-locking and better reference consistency across all frames.
6 people found this review helpful
We're continually working to improve consistency, especially while the App is in Beta. Please share details more in-app under Profile > Share Feedback. Additionally, you are not charged for failed generations at any point. There may be a slight lag, but you can view your Credit Activity under your profile to confirm. Thanks!

Greg Burger
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Extremely heavy handed and onerous guardrails, in no small part because they're full of false positives. To the extent that trying to use the app's own "animate image" feature on an image generated *in the app* of an original character, an alien with features so exotic AIs struggle to generate her correctly is misidentified as 'a prominent person.' The models and prompt adherence are good, but it's completely crippled by the fact that they're trying to control what you can and can't do with it.
7 people found this review helpful