
Krystal Damron
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I used to use this app a long time ago. It was decent and I can see where improvements have been made. The novels and short stories are like most pay by chapter apps, variable quality. My main suggestion would be to give readers better access to their account info like subscription type, frequency, pause subscription, and cancellation options.
3 people found this review helpful
Hello, thank you for your message! We will unsubscribe from you as soon as possible; if you have any questions, please contact our customer service team: support_english@hinovel.com
We will assist you in resolving the issue as quickly as possible.

Shirlina Harris
So after the short novel "The Last Pint of Sunlight" triggered my curiosity, I purchased some coins to continue reading. If I would read other novels after would be decided by how this story ended. However, once buying enough coins to get me to the end of this novel, & unlocking a few more chapters, I could progress no further from chapter 9 onwards because it required a subscription with no option to pay per book. 100% would not recommend. I don't need another subscription to waste money on.
2 people found this review helpful
Hi, coins and bonus are used to unlock all long stories, while the Short Story VIP subscription is specifically designed for short stories in the Short column. These are two separate systems for different types of content. We appreciate your understanding and support.

Lena
I signed up for the $20 per week and was going to use it as a trial and there's no cancel option. I've been charged twice, and about to be again tomorrow.. How are these apps not allowed to have a clear way to cancel these subscriptions? And, no, it's not in my play store subscriptions where they normally would be. when I click on customer service, it sends me to a Facebook page? whaaat?? So I emailed the email available about canceling and im waiting to hear back. Be careful signing up for this
7 people found this review helpful
Hello. If you would like to cancel your subscription but cannot find the order in your Apple App Store or Google Play Store, please contact by mail: support_english@hinovel.com. To speed up the cancellation process, please provide your Hinovel/Halonovel ID used for subscription and let us know which platform you subscribed on. Thank you.