
Colin Brace
Installed this app when checking into a Wakeup hotel in Copenhagen. It worked for unlocking the room but not for unlocking the elevator, nor for gaining access to the restrooms on the second floor adjacent to the restaurant. Reported this to someone at the front desk, she acknowledged there were problems with the system and gave us a physical card, which did work were it should. This app is clearly not ready for prime time and should be avoided.

Lee Knight
Bounced into using this app by Wakeup Hotel in København. App would unlock my room door but not activate the elevator, which meant that having half the functionality available was pointless as I couldn't actually get up to my room. Abandoned using the app and got some "proper" key cards from hotel reception.
2 people found this review helpful

He Xia
Completely pointless, you waste more time signing up and downloading yet another app than waiting at the reception desk. In the end I still had to stand in line because I didn't receive my key and the receptionist had to help me. There was a 50% failure rate for opening the door, and having to turn on location and Bluetooth just to use the elevator and getting into my room was super annoying. Got a physical card and deleted this rubbish app.
6 people found this review helpful