Ngohlelo lokusebenza lwe-BBVA México, imigqa nokudluliselwa kuyinto yesikhathi esidlule. Yenza ukuthenga kwakho ngamaminithi ukusuka noma ngabe ukuphi.
Awukabi yilungu lebhange? Ayikho inkinga; akusadingeki ukuthi uye egatsheni noma ube ikhasimende ukuze uvule i-akhawunti. Vula eyodwa mahhala futhi ngaphandle kwezinkokhelo kusukela ekunethezekeni kwekhaya lakho.
Manje, ngokubonwa kobuso, odinga ukukulungisa kuphela lapho ulanda uhlelo lokusebenza okokuqala ngqa kudivayisi, idatha yakho ivikeleke kakhulu kunangaphambili. Qiniseka ukuthi ulwazi lwakho luvikelekile ekukhwabaniseni okungaba khona.
Ngingenzenjani ngalolu hlelo lokusebenza?
Nge-BBVA, amagama akho ayimiyalelo.
Ungalahleki ezinhlelweni zokusebenza! Sebenzisa imiyalo yezwi ukuze udlulise, ukhokhele amasevisi, noma ikhadi lakho lesikweletu.
Vele uthi "khokha ikhadi lesikweletu kusuka ku-BBVA," nanoma yikuphi ukuthenga okufunayo, futhi uhlelo lokusebenza luzovuleka ngokuzenzakalelayo. Ngena ngemvume ukuze ugcine ukuphepha, futhi ngokushesha, umsebenzi owucelile uzovuleka. Qinisekisa umsebenzi, futhi yilokho! Inkokhelo yakho ngaphansi kwamaminithi angu-2.
Ukhohlwe ikhadi lakho?
Ayikho inkinga!
Khipha imali ku-ATM usebenzisa umakhalekhukhwini wakho kuphela noma uthumele imali koxhumana nabo ukuze bakwazi ukukhipha imali noma kuphi lapho bekhona. Khipha imali yakho ku-ATM usebenzisa inketho ethi "Ukuhoxiswa Kwekhadi" bese ufaka ikhodi eyingqayizivele ekhiqizwe uhlelo lokusebenza.
Uma ungenalo ikhadi lakho lesikweletu noma lasebhange, ungalivala futhi ulivule kusukela kudivayisi yakho noma nini lapho udinga khona, ukuze kungabikho muntu ongalisebenzisa.
Thenga ku-inthanethi ngokuphepha kakhulu
Dala ikhadi ledijithali lokuthenga kwakho ku-inthanethi. Ngaso sonke isikhathi uma uyisebenzisa, kuzokwenziwa i-CVV enamandla, isebenze imizuzu emi-5, ukuze kuvinjelwe noma ubani omunye ekusebenziseni ulwazi lwakho.
Ungadidwa isithakazelo
Ngesifanisi senzalo esisha sekhadi lesikweletu, ungafaka inani ofuna ukulikhokha futhi ubone cishe inzalo ozoyithola uma wenza leyo nkokhelo. Sizophinde sinikeze imininingwane eyengeziwe mayelana nenani lenyanga ezayo uma ukhokha lokho obukucabanga. Ngale ndlela, ungenza izinqumo ezinolwazi.
Ingabe udinga usizo lokukhokha ikhadi lakho lesikweletu?
Finyelela ohlelweni lwezezimali olunezinkokhelo ezingaguquki ukuze ukwazi ukukhokha ikhadi lakho kalula; futhi uma uthanda, khokhela ukuthenga kwakho ngezitolimende ezingenanzuzo.
Ingabe unamaphuzu anqwabelene? Khokha konke noma ingxenye yokuthenga kwakho ngekhadi lesikweletu ngalawo maphuzu. Faka isicelo sabathengisi bangaphandle noma abathengisi base-Mexico abanezinkampani zangaphandle.
Ingabe uye wenza ibhajethi ngekhadi lakho lasebhange?
Ungakhathazeki, ngohlelo lwakho lokusebenza lwe-BBVA ungafinyelela imali ebolekiwe ngezitolimende ezingaguquki ukukusiza ukuthi ubuyele esimweni sakho ngokwezimali. Ikhredithi ingasuka ku-$200 iye ku-$6,200 MXN.
Dlulisa futhi ukhokhe kalula ngamakhodi e-QR
Khohlwa ngezinombolo ze-akhawunti; uhlelo lokusebenza luzokunikeza Ikhodi ye-QR ukuze wenze ukudluliselwa. Ungakwazi futhi ukukhokha ngefoni yakho kwezinye izikhungo ngokuskena ikhodi kuhlelo lwakho lokusebenza.
Ngaphezu kwazo zonke lezi zinzuzo, ungakwazi ukwengeza isikhathi somoya, ushintshe iholo lakho libe yi-BBVA, uvule i-akhawunti eyengeziwe, ukhokhe izikweletu, futhi wenze ukudluliselwa kwemali, konke ngaphandle kokushiya ikhaya.
Ingabe unemibuzo mayelana nokuphepha?
• Idatha yakho yokwenziwe ivikelwe futhi ayigcinwa ocingweni lwakho.
• Uma ulahlekelwa ucingo lwakho, akekho ongafinyelela isevisi yakho; nguwe kuphela owazi iphasiwedi, futhi ungayikhansela ngokushayela i-BBVA Hotline.
Uma uneminye imibuzo, shayela i-BBVA Hotline.
Indawo yeMetropolitan 5226-2663
Ingaphakathi leRiphabhulikhi 01-800-2262663
Siyathanda ukuzwa kuwe nokuba nawe njengengxenye yalolu hlelo lokusebenza. Uma uneminye iziphakamiso, sibhalele ku-app.bbva.mx@bbva.com.
Uma uthanda i-BBVA Mexico, siza abanye bazi ngayo ngesibuyekezo sezinkanyezi ezi-5. Ngiyabonga!
Kubuyekezwe ngo-
Jun 22, 2026